Terms of Service

Terms, Conditions and Privacy

These terms and conditions outline the terms, conditions and privacy statement for the use of LoadingZone NZ Limited's website and services.

LoadingZone NZ Limited
Located in Ponsonby, Auckland, New Zealand
GST Registered

By accessing this website, you accept these terms and conditions in full. Do not continue to use LoadingZone's website if you do not accept all of the terms and conditions stated on this page.

Website Use

  • The content of this website is owned by LoadingZone NZ Limited
  • You may view, download, and print content from our site for your own personal use
  • To share or reproduce our content, please contact us first for permission
  • We reserve the right to modify or withdraw website content at any time

Professional Services

  • All professional services are subject to a specific Statement of Work which will contain its own terms and conditions that may differ from those here
  • Each Statement of Work will outline its own deliverables, and terms
  • General website information does not constitute a service agreement

Store Purchases

  • Payments are processed securely through Stripe
  • All prices are in New Zealand Dollars and include GST
  • Digital products: no refund for change of mind
  • Physical products: returns accepted if items are non-functional
  • Services: governed by specific Statement of Work terms

Blog and Comments

  • Blog comments are moderated
  • Guest posts are by invitation only
  • We reserve the right to remove any comments that are inappropriate
  • Case studies and work stories are anonymized
  • Any resemblance to specific businesses is coincidental

Newsletter and Contact Forms

  • Your information will be used only for the purpose it was provided
  • We maintain standard unsubscribe options for all marketing communications
  • Information is retained only while there is a valid business purpose
  • We do not share your information with third parties
  • Contact form submissions are used only to respond to your specific query, unless you opt in to receive further communications at the same time

Privacy and Data Protection

  • We collect only necessary information
  • We take your privacy seriously. Any data you provide, such as for newsletter subscriptions, is securely stored on the HubSpot platform, which adheres to industry-leading security standards. We also continuously review our practices to ensure your information is managed responsibly. 
  • We use cookies for website functionality
  • You may request to view or delete your stored information

Liability

  • We strive for accuracy but cannot guarantee the website is error-free
  • We're not liable for losses arising from website use
  • Professional service liability is governed by specific Statements of Work
  • Links to external websites are provided for convenience only

Changes to Terms

  • We reserve the right to modify these terms
  • Changes will be posted on this page
  • Continued use of the website constitutes acceptance of modified terms

Contact Us

For any questions about these terms, please contact us through our website contact form - see below.

Last updated: November 21st 2024